Privacy Policy - NorisPDF

1. Introduction

Welcome to NorisPDF. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our document translation service.

2. Information We Collect

We collect information you provide directly to us:

Account Information: When you sign in with Google, we receive your name, email address, and profile picture.
Documents: PDF files and images you upload for translation. These are stored securely and used solely for providing our translation service.
Usage Data: Information about how you use our service, including translation history and credit usage.
Payment Information: When you purchase credits, payment processing is handled by Stripe. We do not store your credit card details.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our translation service
Process your translations and deliver results
Manage your account and credit balance
Send you service-related notifications
Respond to your comments, questions, and support requests
Detect, prevent, and address technical issues

4. Document Storage and Processing

Your uploaded documents are:

Stored securely on Cloudflare R2 with encryption at rest
Processed using AI services to perform translations
Retained for your access until you delete them or close your account
Never shared with third parties except as necessary to provide the translation service

5. Third-Party Services

We use the following third-party services:

Google OAuth: For authentication
Stripe: For payment processing
Cloudflare R2: For secure file storage
AI Translation Services: For processing document translations

Each of these services has their own privacy policies governing how they handle data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Secure authentication via OAuth 2.0
Regular security assessments

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your data
Withdraw consent at any time

To exercise these rights, please contact us at the email address below.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@norispdf.com