Terms of Service
Last updated: January 22, 2025
1. Acceptance of Terms
By accessing or using NorisPDF ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
NorisPDF is an AI-powered document translation service that allows users to:
- Upload PDF documents and images
- Translate document content to various languages using AI technology
- Download translated documents
- Chat with document content
3. Account Registration
To use the Service, you must sign in using your Google account. You are responsible for:
- Maintaining the security of your account
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Credits and Payment
The Service operates on a credit-based system:
- New users receive 3 free credits upon registration
- Each page of a document requires 1 credit to translate
- Additional credits can be purchased through our pricing page
- Credits do not expire and roll over indefinitely
- Credits are non-refundable except as required by law
- If a translation fails due to a service error, credits will be automatically refunded
5. Acceptable Use
You agree not to:
- Upload documents containing illegal, harmful, or offensive content
- Use the Service for any unlawful purpose or in violation of any laws
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the Service or servers
- Upload malware, viruses, or other malicious code
- Use automated tools to access the Service without permission
- Resell or redistribute the Service without authorization
6. Intellectual Property
Your Content: You retain ownership of all documents you upload. By using the Service, you grant us a limited license to process your documents solely for the purpose of providing the translation service.
Our Service: The Service, including its design, features, and technology, is owned by NorisPDF and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.
7. Translation Quality
Our AI-powered translations are designed to preserve document layout while translating text. However:
- Translations are provided "as is" and may not be perfect
- We do not guarantee 100% accuracy for all content types
- Complex layouts, handwritten text, or low-quality images may affect results
- Users should review translations for critical documents
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORISPDF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Errors or inaccuracies in translations
- Service interruptions or downtime
- Unauthorized access to your documents
Our total liability shall not exceed the amount you paid for credits in the 12 months preceding the claim.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
10. Indemnification
You agree to indemnify and hold harmless NorisPDF and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your access to the Service at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Any other reason at our discretion
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on the Service. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which NorisPDF operates, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@norispdf.com